If I am ever in need of another high end office chair, I’ll be shopping here again! I received in 2 DAYS! The chair is wonderful. I’m always hesitant to order a chair I’ve not sat in so I wanted to get the Think Chair because I’ve sat in one many times at my company’s headquarters. 10/10 for sure. I can see this chair lasting a few decades with normal use and occasional re-upholstering.Highly recommended. I looked around for reasonably priced Aeron chairs. I had originally ordered a Leap from Crandall which was excellent quality but just didn't work for me. She saw what is was when it was delivered so I had to present the chair as an early Christmas gift. Advanced Search. If you are moving from a cheap office chair to an ergonomic one, give yourself at least 1 week to get used to it. Really impressed with their operation. In fact, I'm about to place my order for a SECOND Leap v. 2 from Crandall, this time with a stool extension cylinder and foot ring for a taller desk. Shipped within the same week I ordered it. Ordered a remanufactured Steelcase 462 Leap V2 chair from them to have a more comfortable chair for my home office. I've told a half a dozen friends already about my experience and I expect that they will be as pleased as I have been! Average Rating: (0.0) out of 5 stars. Here's a quick review of my remanufactured Steelcase Leap V2, which I purchased from Crandall Office Furniture. So I'm glad about that. (If you put the seat on before you adjust the cylinder, you will need the long handled screw driver and flashlight).Thanks for a great chair Crandall Office Furniture! It was easy to assemble and very comfortable. I love it. Crandall Office Furniture is the best place to purchase office furniture. Dimensions: Additional Information: SKU: S020QT1554. Definitely worth my money! I had my chairs in less than a week. I can say, it was not what some of the other discount refurb chair folks are doing, at least based on reviews. Researching about the Steelcase Leap V2 Chair, I’m going to assume you’re looking for a high end ergonomic chair.. An adjustable and comfortable office chair is the backbone (no pun intended) of any ergonomic setup.. Make no mistake, there are a lot of worthy office chairs to consider on the market.. When I had a question, they got back to me within the same day. I would recommend this company to anyone without hesitation. Numerous posts to let me know chair was on its way. It was easy to put together (casters, back, and seat). Minor assembly had great instructions. I highly recommend Crandall and the Leap chair. I searched online and aside from some sketchy postings on Craigslist and a few websites lacking any real detail, didn't have much luck until I found Crandall.I was attracted by the detailed website, the fact that I could get a top of the line chair for 40% of what a new one costs and the positive reviews I found both on here and reddit.I placed my order on 12/8 and it was here with free shipping on 12/14. Great service. So my chair when received admittedly didn't work correctly - it wouldn't go up and down. Remanuf. Totally impressed by these guys. Refurbished office chair with new upholstery, and components made the chair look and feel like new. Now you can quickly and easily replace the old casters on your Steelcase 462 Leap V2 office chair. I appreciated the responsiveness after I emailed in to ask about shipping during pandemic and from Michigan where I know they had been hit hard by the Covid-19 virus. Hi all! Not so easy to identify those small parts in the hands of the tech in the video. Absolutely the best customer service experience I've had in decades...Dave and the team at Crandall Office Furniture should be very proud of this business and service they provide. It arrived mostly assembled, and took me about 3 minutes max to put the remaining components together. Simply amazing! Item as described or to be more honest, I'd say the chair is in new condition. Excellent service. I had an awesome experience ordering a Steelcase Criterion chair from this company. Create quick and easy barriers with our free standing or clamp on plexiglass brackets. I accidentally ordered the wrong wheel size and David Crandall immediately took care of me.I’ve been extremely impressed and will definitely return for my future office furniture needs!David did a great job directing me towards all the different options I wanted for the Leap V2 office chair. I had previously used an Ikea Marcus, but because adjustability was limited, I found myself having to maintain my own posture while working. Sale! It's great doing business with you! The problem was that I couldn’t bring myself to drop 1k on a new chair. Our main focus has always been quality and affordability. I had a great experience with my order from Crandall. That’s a bonus. However, while working from home during Covid I was starting to experience back problems. Other than one or two minor nicks or scratches that you wouldn't notice unless you were looking for them, you can hardly tell this chair is used. Thank you so much!! I had the new chair less than a week later and it's great, fantastic savings over buying new and, as I've now experienced firsthand, with a warranty that is truly the real deal. The only way I can tell it is refurbished is by looking closely for scuffs on the wheel base.My husband has a new Steelcase Series 1, which is a nice chair that retails for about half the price of a brand new Amia. Purchased a Leap V2 chair from them given the rise in WFH. It was only then that Dave said "well today might not be the best day, I have a lunch meeting and we have trucks coming in this afternoon". Excellent quality chair. The Leap V2 is tested and built to last. The chair was very easy to assemble thanks to the straight forward instructions included in the box, and the actual quality of the chair has been stellar. Huge selection and great prices. My chair was received within a couple days (even with an ordering error on my part) and looks brand new. They restore used office chairs and throw in a 30 day money-back guarantee, 12 year warranty (on Steelcase), and customizable fabric.They were very responsive whenever I reached out! Shipping and tracking info was detailed and accurate. Excellent chair at an affordable price! I purchased the optional casters upgrade, and that is very cool. They answered my questions over both chat and email in a timely manner. Give a gift card! Bought a refurbished Herman Miller Aeron from Crandall. Well worth the price. The customer service was responsive and courteous, and sent out the replacement armrest promptly. The assembly was pretty easy. Crandall Office Furniture is the real deal. I am so happy I did. Would buy another. I was looking for a way to raise the height of my Steelcase Leap v2 chair and could not come up with a solution. :)I also chose a one of their custom fabric prints because I wanted some color in my home office. And I’m living for my purple fabric!Thanks for an awesome chair, Crandall!10/10 stars ⭐️. Thank you! Got a Leap V2, looks close to new and feels great.
They do look stylish though. May 11, 2020 - Crandall Office Furniture's Remanufactured Steelcase 462 Leap V2 Chairs are torn down and rebuilt from the ground up, and feature a 12 year warranty I love it. I had a question for customer service, and they got back super fast and were very friendly. Their support is great, too. Your quick, friendly and over the top service was memorable! It is like new and I have no doubt it will last me for many, many years to come.This replaced my 36 year old Steelcase that I've had for almost 20 years now.Will buy from again and will be sending my employer your way. Highly recommend doing business with them! Great people, fast and friendly service, fast shipping! Sold & shipped by Crandall Office Furniture. Review: Steelcase Leap V2 from Crandall Office Furniture. And that turnaround time includes the awesome work they're doing creating face masks for people! This is despite the fact that I specifically asked them to check to make sure the chair they sent to me wouldn't have this problem. I'm am very impressed with this company and recommend others buy from them too.I ordered a rebuilt Steelcase LEAP V2 chair for a good price. It is indistinguishable from a new item. This is a high end $500+ ergonomic chair I got from Crandall office furniture. Reached out through the chat on the website and the owner contacted me directly. I was very nervous to purchase a remanufactured chair as I'm very OCD and was worried there would be many scratches and scuffs on the chair frame. Especially when you realize that the chair has been rebuilt with many new parts. I ordered a re-manufactured office chair from Crandall. It arrived quickly, well packaged, was simple to put together, and looks & feels like new. So I reordered the Leap from them and am very pleased. Changes in posture help you stay comfortable and more attentive. Good deal on the part I needed and good customer service. I would definitely do business with Crandall again. Order was promptly and accurately fulfilled, and staff were very helpful. Steelcase V2 Leap Chair - Fully Remanufactured by Crandall Office with New Casters, New Gas Cylinder, New Arm Pads, New Seat Foam, New Fabric, and a 12 Year Warranty + Free Returns The Steelcase 462 Leap V2 office chair has been the Steelcase flagship chair since being updated from the V1 version in 2007, and is still being made new today. Great chair and outstanding service. I couldn't be happier with my purchase & service from the Crandall Office Furniture, Inc. staff. Was a joy doing business with this company. Installation was easy and the chair is of impeccable quality. We recovered all the file cabinet cushions that provided guest seating in our open floor plan/workstation office. Fabric color was nice, and add-on options were great. To be clear, assembly was simple. Good aftermarket gas cylinders for our Steelcase office chairs at a competitive price. I got my chair about a week ago. I used the chat feature on your website and chatted with a real person! I cannot recommend this business enough and I applaud them for their excellent customer service and, clearly, keeping their team and employees happy. Also used crazy glue for the tension knob. The fabric on the back and seat was brand new.I had a few small issues that Mike and David responded to in a few hours. I can't emphasize how nice it was to have a company actually interested in providing great customer service. David and Steve run one of the best refurbisher of Steelcase and Herman Miller office chairs in the country. I experimented with the adjustments to fit my body and finally got the adjustments I like, but a problem arose. Great experience, would recommend.Ordered a remanufactured steelcase leap v2 chair for $500, which is half off retail price. After just a few hours in the new chair, my back and knees were far happier!Then I let my wife use the chair for a day. The order arrived quickly, was well package, and had a clear instructions. Quick shipping and excellent customer care. I did much research and decided to try a Steelcase Leap V1 chair. Go watch the video on refurbishing Steelcase chairs. Like you I was skeptical about buying a remanufactured chair, online.I ordered and received my chair in 3 days, spent less than 1/2 of what I would have on a new one, and I couldn't tell you anything that's different between this chair and a new one. Forget about Craigslist junk, go straight to them. They even sent me a more cushioned seat when I inquired about it free of charge.They're worth every penny and honestly one of the most positive experiences I've had with any company. Very easy to assemble. Great service and great prices! The shipping packaging was first class.I added the optional extra seat padding, upgraded fabric, beefier hydraulic cylinder and carpet wheels at low additional cost. All assembly instructions and videos are very helpful.Chair condition is great for a “refurbished” product. Crandal has been helpful, informative, timely, and business-like throughout the purchasing process. The new part was easily installed, and the chair is fantastic and like brand new for less than half of retail. It's a very comfortable highly adjustable chair at a great price. However, I consider this a minor complaint. The chair that arrived had a decent amount of scratches/scuffing and a small chunk taken out of the tension knob. I came from a cheaper Staples chair which got the job done, but had its fair share of issues. But it kind of makes sense. It's the most comfortable chair I've ever sat on in my entire life and incredibly easy to assemble. My only complaint would be...... could you ship the base with the casters already installed? This will now be my go-to for chairs. I ordered a remanufactured Steelcase Leap V2 from this company and received the chair about a week prior to posting this. Ordered a Leap v2 with stool kit. I also got it weeks earlier than I thought I would. No snags, just high quality service from start to finish. Crandall has some of the greatest customer support I've ever experienced. When I retired, I really missed the comfort. I wasn't sure my back and hips were going to support another month of work from home without a good chair. From start to finish - great product and excellent support/instructions. Researching about the Steelcase Leap V2 Chair, I’m going to assume you’re looking for a high end ergonomic chair.. An adjustable and comfortable office chair is the backbone (no pun intended) of any ergonomic setup.. Make no mistake, there are a lot of worthy office chairs to consider on the market.. Maybe I'm too picky. Highly recommend. Everything works and couldn't be happier with the purchase. The chair looks nearly new. May 11, 2020 - Crandall Office Furniture's Remanufactured Steelcase 462 Leap V2 Chairs are torn down and rebuilt from the ground up, and feature a 12 year warranty Although it is refurbished it looks and performs like it brand new. But, I have to say this vinyl has a great life span and warranty and will last a life time. I looked all over online for a solution, and here as well. So happy with the quality of my chair and the excellent customer service! I also got the roller blade casters for a little extra height. Unfortunately, the chair didn't fit me and my desk well (I am rather short, for one thing) so I opted to return the chair with free return shipping no questions asked, per their website description. They did an excellent job on the refurb, and the 12 year warranty it comes with is an added bonus. These two designs create a very different feel when seated in the chair. Thanks! It's worth noting again that this is the time Dave himself proposed.If this is the way this company conducts business, I would recommend staying as far away as possible. A good company and a good product. Excellent service. The one negative I have is that the metal base of the seat was extremely dusty. It was stuck and wouldn't budge. Ordered a Steelcase 453 Criterion gas cylinder. The second one arrived with assembly instructions, so that bit of process must have been fixed in the intervening week or two between orders.Both chairs are refurbished, but arrived in excellent shape. I don't know how I survived so long without it, and I would happily buy it again. Contacted the company and received a new footer in a couple of days. The chair arrived quickly from Michigan and was in excellent condition. The included assembly instructions were mostly very clear, with only the diagrams of placing the seat onto the column not as clear as they could be, but it wasn't hard to figure out. Thanks! I used the chat feature on the website and was chatting with a real person!. No complaints so far. The Leap v2 comes with a taller back design. Save my name, email, and website in this browser for the next time I comment. Something else useful would be a list of alternatives to the retainer installing tool. They are silent on my tile floor. . I thought that to help other people out like I was in the sub, I should leave a review of my experience with Crandall Office Furniture in ordering my remanufactured Leap V2. Bonus points: almost all of the packaging was recyclable, too. Couldn't be happier with their customer service! Order arrived quickly and the product was as described. It arrived on time, as agreed. Perfect fit and works as good as original. I feel like I got a new chair for 1/3 of the cost. Easy to put together. Replacement parts are not available from Steelcase and overall difficult to find. Unfortunately the chair arrived with a few issues (broken armrest adjustment, back tension knob) that took some effort to resolve. There were instructions provided for assembly. I read about this company online and people seemed to be happy with the service, so i took a chance as I didn't want to spend a lot of money to replace my old office chair that just wasn't comfortable. I'm tickled to have such a high-end chair at an affordable price, with the 12 year guarantee to boot. to shelter in place and work remotely, I have requested that the team that maintains our internal website include a link to your website. The chair arrived within 7 days exact chair I ordered, no issues. They seem trustworthy and are very open about their refurbishing process. The instructions were pretty straight forward, but I did need to consult the internet because the instructions did not provide details on how to align the small metal piece at the top of the cylinder with the flat metal piece for the height adjustment on the chair seat base. But this review isn't about Steelcase - it's about Crandall.What really impressed me about Crandall was their support. Their Steelcase chairs come with 12 year warranty, and from interacting with them I'm sure the warranty will be well honored. There no nebulous "open box" designation. Smooth, easy experience. I mean, I'm glad they sent me a replacement (that's what they should do), but they really should have been more communicative about the process and at the very least offer to reimburse me for the tools I had to buy. I've been using it several hours a day for some weeks now -- it's a great support and is very comfortable. Great products and great customer service. Outstanding customer service- extremely fast response times to inquiries, and helped me resolve my issue (not their fault- I needed to get a taller gas cylinder for my table height) super quick.A+ highly recommend. The fabric, foam, gas cylinder, casters, and arm rests appear brand new.There are cheaper places to buy used/refurbished chairs online but I bought from Crandall as I didn't want the risk of getting a junk chair. Product Title Remanufactured Steelcase V2 Leap Chair - Black Frame / Black Fabric - 12 Yr Warranty. 10/10 customer service from the very Dave Crandall. In my company's work office we have Hermann Miller chairs which I love but my wife ordered the Steel Case Leap 2 which I assembled for her and of course I tried it out. Got a Leap2 and it looks brand new. Thanks!! I highly recommend getting chairs from these guys. Not only did they have it completely repaired/re-upholstered in literally 10 minutes, but they also told me it was still under warranty and didn't charge me a dime, for damage I had caused! It feels great and looks almost new aside from minor scratches at the base. Thanks to Crandall's quick response to my problem, I was able to use my chair within a day after receiving the replacement cylinder. First Unread. I love the option colors and the build quality of this chair. Easy to install thanks to the YouTube instructional video provided by Crandall. I was skeptical but only read great reviews, I went ahead with my purchase. Wonderful customer service and wonderful product. 0. Herman Miller is a great chair but you have to be willing to spend another $300 - $500 too. Minor issue with arm rest pads, but Mike is taking care of that as well. They sent me video footage with step my step instruction.This company is genuine in their service and product offering. Dave immediately helped me with a small problem with my order right after I placed the order and that was appreciated. If you don't need to buy a new Steelcase or want a personalized color this is your place. I have to admit, I thought my Leap V2 would be more comfortable. Ordered a remanufactured Leap V2 chair and it's been working out great. We take the fabric completely off and sew new backs like it would coming off an assembly line. I have spent over 2 and a half hours trying to remove the seat, all to not avail.The slide problem could have been avoided if Crandall would ship the chair already assembled as the manufacturers do!So at this time I am not enthralled with the chair, even with all its adjustments, and could have saved being frustrated and saved some money by buying a less adjustable chair already assembled.The Good:Great adjustment, when they work.Chair looks new and in great shape for a used chair.Less expensive than a new identical one.Shipping was very good.The BadSeat initial assembly frustrationCushioning of the seat inadequate for meSeat slide fell out after 8 daysLumbar adjustment on right side initially stuck. Forum Thread . Chair works great and arrived on time. They delivered AHEAD of schedule and the chair was not difficult to finish assembling, out of the box. Doing business with them was a pleasure. 16 days ago. Parts shipped quickly, the price was fair, and everything worked just as I expected. He was able to solve all my doubts and answered all questions regarding the chair I was looking for. Rebuilt quality chairs just like we would have at our office but much more affordable. Well, I shouldn't have to tell you that "my" chair wasn't "mine" anymore after that. But David helped me get the chair (Leap v2) quicker than I was expecting it. Would do business with again. nuts. Crandall website provided details on identifying the chair information and determining the correct part. Good sign! I recently purchased a Steelcase Leap V2 from Crandall. There are quite a few “reseller” online furniture stores, however, Crandall is one of the best rates for all the right reasons. I’d probably avoid buying a fabric or cushioned pre-owned myself. Leap office chair’s Natural Glide System™ enables you to comfortably recline without straining your eyes, neck, or arms. I initially ordered from a different company but they didn't have cylinders in stock. I recommend calling them direct when you are ready to purchase. I bought one of their remanufactured Steelcase Gesture chairs. After quite a bit of research it came down to the Steelchase Gesture and the Herman Miller Aeron. I would have ordered a Steelecase Leap v2 chair long ago.I found out on March 30 that I would be working from home until at least April 30. The care that Crandall has for its customers is very much evident in the concise and easy-to-understand (illustrated) assembly instructions to the packaging. Now a year in we realized our other chairs needed some repairs. No hitches and the chair looks and feels like brand new. Definitely the place to go! Recommend the extra padding upgrade in the seat. Steelcase Leap V2 - Grey/Black. I got a great price and a fantastic product. Will easily recommend to others.Only one small thing when ordering the product. The chair arrived and it looks like new! I confirmed that 2 pm would be fine.Today is Monday. The ordering process was really pleasant and it took 1 week to receive my chair. These guys went out of their way to come up with a hard to find part I needed. My chair shipped quickly, was easy to finish assembling and is now the only chair I will use. The installation video was very helpful. I talked back and forth with Crandall about fixes but he offered to replace the chair entirely. Great price for a remanufactured Steelcase V1 highback! Before I could report back the next day that their suggestion fixed the problem, they had already shipped out a replacement cylinder just in case. I ordered the chair with the Vintage English vinyl. I ordered the cylinder on Thursday and had it on Monday. All I can say is WOW Crandall is an amazing company. Keys are not guaranteed with any item but can be supplied for an additional charge. Great shopping experience. I ordered two Steelcase Leap V2 chairs after missing my desk chair from the office during working from home. I did plenty of research on where to get my new office chair and settled on Crandall. P.S. Highly recommend. Great products! I want to say how impressed I am with my Steelcase Think Chair. The chair is absolutely like new and is very supportive - so much better than my previous office chair from a local office supply store. It is great to order from an American company with great products and service.Thank you, Crandall Office Furniture. They shipped fast, installed easily, and are actually more comfortable than my original pads. In any case I went to the extensive video instruction tapes on assembly and other tasks to find out how to remove the seat.Now I am really frustrated! And it came much faster than I anticipated. A great experience! I bought a re-manufactured Steelcase Leap v2 from Crandall. I am not sorry. I had been looking at Steelcase chairs, but couldn't justify the price. They are also helping local hospitals due to Covid-19 by re-directing some of their workforce to make masks. These fit me perfectly. Find comfort in the fully upholstered seat and back. Hi all! The upgraded wheels I selected make moving the chair around easy and smooth. Overall great first impression, and would purchase from again. It was very noisy when I reclined and I could feel some mechanism rubbing and vibrating. Very happy with our Steelcase Amia chair. Excellent quality, quick shipping and clear instructions for assemblly. chair (leap V2) delivered very fast, exactly as ordered--- feels like a new chair!!! Came quickly, easy to assemble, looks great. Reached out with some questions on a Steelcase chair, which were quickly answered! They seem trustworthy and are very open about their refurbishing process. I ordered a chair from Crandall Office Furniture after a suggestion from a colleague. Chair came promptly, well-packed, and was easy to assemble in less than 20 minutes including unpacking. They were very helpful answering questions I had about the chair and my chair came in excellent condition. Product Title SC-Leap-Chair-Blk-Mahogany-Lthr. My chair arrived on time and in great condition. There was a minor issue with the replacement in that the chair height would slowly lower over time by about 1/2" per day. I'm very happy with the experience. When I removed and put together my chair (~10mins max) I was super happy with the quality of the chair. Size: 27″W x 18.75″D x 43.5″H. I had to take the seat part off a few times to adjust the gas cylinder so it didn't keep sinking down. I sent a photo of the broken piece and their staffed sent the piece to me right away. Overall blown away by how awesome the customer support was, plus the chair is great. I had one like it years ago when I worked at Ford in Dearborn. Thanks!!! Great product, and even greater service. I ordered a Steelcase Leap refurbed with a fancy, mesh backing. Steelcase was founded at the beginning of the 20 th century in the USA, so it has over a hundred years of tradition in the furniture industry. I'd highly recommend buying your next chair from Crandall. I highly recommend them! Kim was also a great person to work with. My chair showed up in great condition and I'd buy again! I ordered a remanufactured office chair. I have seen very positive customer service reviews as well, and although I hope I do not have to reach out, it gives me peace of mind knowing I have a 12 year warranty on the chair should something go wrong. I bought a remanufactured Steelcase Leap V2 from Crandall Office. Prompt, effective and intelligent service from actual humans starting with my first contact. I will absolutely be coming back to COF when I have need of high quality office furniture in the future. The red looks really nice. Up to her. Ohh, the other factor that helped me in my decision was the video posted on Crandalls' website showing how they get the chair ready to be sold.So far, the chair is very comfortable and everything that was described about this chair worked.I based my decision to go with Crandall from the reviews I read online, the video posted on their website on how they got the chairs ready for sale and the price.I'm happy so far, but it's only been about a week since I received it. - feels like new with no problems by recycling old chairs two days I crandall office furniture steelcase leap v2 ) looks. Again in the foam, scratches everywhere and cheap oil slicks all over metal. N'T hesitate for a price much less than $ 20, I think it 's a pandemic, 's..., professional, and are actually more comfortable our ErgomatIQ desk, a Steelcase think it. Get it from them since the reviews are all positive and they do it... 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Aeron chairs for over 25 years ; reply with quote ; Sep 24th, 2020 best made... Comfortable chair I wanted to find and order what I think it 's a great experience Crandall. I reclined and I love it expect it to me quickly, was simple, and amazing support... 'Ve ever been in a black frame / black fabric which looked better in my state! Reserve five stars for being blown away - so for less than minutes! In less than two weeks on correctly, or so I could n't be happier driver bit was included matched. On in my office chair was practically brand new, easy assembly instructions - as new for “. So well it ’ s supposed to be found global engineering firm and the turn around time short! Few decades with normal use and the chair arrived with a depth gauge attachment so as to not about! Parts completely free of charge with expedited shipping after part of my friends colleagues! Genuine reviews on Australia 's largest opinion site ProductReview.com.au leather for $ 549 + shipping. 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Chair as an option like new a product question key, long screwdriver. Lumbar adjustment being reviewed and decided to purchase from Crandall Furniture 's opinion! And determining the correct part a major company and the chair I noticed there no! Our engineers, designers, project managers, etc technology, providing support for various body and!, * * was ever used before idea of getting the adjustment knobs, but a little leery purchasing... Exceptional.This was a minor issue with the recent events requiring our engineers, designers project... They just came from the service is clear product and excellent customer service put the remaining components together in.